Standard CRAC/CRAH preventive maintenance typically includes monthly filter inspections and replacements as needed, quarterly operational checks (airflow measurement, temperature differential verification, controls calibration review), semi-annual comprehensive PM (coil cleaning, refrigerant charge verification, fan belt inspection and replacement, electrical connection inspection, full controls calibration), and annual or manufacturer-specified comprehensive service by a certified refrigeration technician. These intervals represent common industry practice — always verify applicable intervals with your equipment manufacturer’s maintenance specifications and your service contractor’s recommendations, as actual intervals may vary by unit type, operational intensity, and environmental conditions. Units operating in high-dust or chemically challenging environments may require more frequent filter service than standard intervals recommend.

UPS battery maintenance programs typically include monthly visual inspections and basic battery parameter monitoring, quarterly battery impedance or conductance testing to identify batteries with degrading internal resistance, annual full discharge testing to verify actual runtime capacity under load, and periodic battery replacement based on test results and manufacturer life expectancy guidance. QuipAssist captures all of these maintenance events through structured work order completions — battery test dates, test methodology, test results per string or per battery, any batteries flagged for replacement, and the technician performing the work. The complete battery testing history per UPS system is permanently retained and accessible for any infrastructure audit or operational review. Note: UPS battery testing methodologies and replacement decision criteria vary by battery chemistry, UPS design, and operational requirements — always work with your UPS service provider and follow manufacturer guidance for your specific system.

QuipAssist supports SOC 2 availability and physical security trust service criteria by maintaining the infrastructure maintenance and monitoring records that SOC 2 auditors examine. For the availability criteria, PM completion records demonstrate systematic maintenance of the infrastructure that supports service availability commitments — CRAC/CRAH, UPS, generator, and network infrastructure maintenance all documented with timestamps and technician attribution. Continuous IoT monitoring logs demonstrate ongoing environmental monitoring of critical systems. For physical security criteria, vendor access credentialing records document that only authorized, background-checked personnel access the facility’s infrastructure. All records are exportable in formatted reports for any SOC 2 audit documentation request. Note: SOC 2 compliance scope, applicable trust service criteria, and specific evidence requirements are determined by your organization’s SOC 2 engagement and the criteria selected — always work with your auditor to confirm which maintenance documentation is in scope for your specific SOC 2 examination.

QuipAssist’s asset registry can distinguish between data center operator-maintained infrastructure (shared mechanical and electrical plant) and customer-specific equipment. The operator’s maintenance program covers the shared infrastructure — CRAC/CRAH systems, UPS, generators, fire suppression, raised floor — while customer-specific cage or suite equipment belongs to the colocation customer. For operators who also maintain customer equipment under managed services contracts, that equipment can be tracked in a separate asset category with customer attribution. Work order costs can be tracked against the appropriate cost center — shared infrastructure maintenance costs allocated to the facility, managed services maintenance costs attributed to the customer account. This separation supports the billing and reporting that colocation operations require.